Our company is committed for delivering quality service for recruitment and placement of Seafarers with promised amenities, in time possession, which meet and exceeds the needs & expectation of our customers. We promise our valued customer’s commitment to excellence in each activity by each employee in the organization by doing the best in services for recruitment and placement of Seafarers and management practices with continual improvement in business and quality management system as a part of our efforts for enhancement in customer satisfaction while assuring 100% quality of service rendered and always in conformity with applicable statutory and regulatory requirements.
Establishing the quality policy:
Normonte d.o.o. management has established, implemented and maintained a quality policy that:
- Is appropriate to the purpose and context of the organization and supports its strategic direction;
- Provides a framework for setting quality objectives;
- Includes a commitment to satisfy applicable requirements;
- Includes a commitment to continual improvement of the quality management system.
Communicating the quality policy:
The quality policy is:
- Available and be maintained as documented information;
- Communicated, understood and applied within the organization through display on prominent place, training and periodical review;
- Available to relevant interested parties, as appropriate.